سياسة الاستبدال والاسترجاع

Replacement and Return Policy The replacement or return process is in case of manufacturing defect or malfunction not caused by improper installation. The product is replaced with a similar product or wait up to 10 days to provide the product at the same price paid. Products purchased through installment services cannot be returned, but can be exchanged for other products of the same value. Device warranty: - Remote operation from two to five years depending on the type of device. G5 Key Cars: Two-year warranty. Korean operation devices (whether key or fingerprint): Two-year warranty. Canadian technology devices with Chinese assembly: Five-year warranty. The warranty is canceled in case of: - Removing the company sticker or erasing information. Damage caused by modifications or improper use. Return period: - 5 days from the date of receipt, and the product must be in the same condition as it was sent. Shipping fees are deducted from the invoice value in case of return, and the customer bears the round-trip shipping cost when exchanging. Refund period: - from 3 to 6 working days. Installation fees: - Outside Al-Madina Al-Munawara: paid by the customer in their area, and installation fees are not refunded if the product is returned after installation. The DIFFRENT CAR team wishes you a wonderful shopping experience!